Built for Chick-fil-A® Restaurant Teams
Guest Recovery
Made Simple
No more binders. No more spreadsheets. No more deferred orders. Restore helps your team resolve issues faster, recover guests better, and improve order accuracy.
Results You Can Measure
Real results for your restaurant. Faster recoveries, happier guests, and greater trust in your community.
Results You Can Measure
Real results for your restaurant. Faster recoveries, happier guests, and greater trust in your community.
Results You Can Measure
Real results for your restaurant. Faster recoveries, happier guests, and greater trust in your community.
$65K+
in lost sales prevented each year
$65K+
in lost sales prevented each year
$65K+
in lost sales prevented each year
+27%
increase in guest recovery satisfaction
+27%
increase in guest recovery satisfaction
+27%
increase in guest recovery satisfaction
8+
minutes saved per resolved issue
8+
minutes saved per resolved issue
8+
minutes saved per resolved issue
See How Restore Works
The same guest recovery process you already use, only faster, easier, and more insightful.
See How Restore Works
The same guest recovery process you already use, only faster, easier, and more insightful.
See How Restore Works
The same guest recovery process you already use, only faster, easier, and more insightful.
1
Record It
When a guest calls with an issue, open Restore to document what happened and their information. Select how you'll resolve it: in-person during their next visit, or through an app reward sent via Spotlight.
1
Record It
When a guest calls with an issue, open Restore to document what happened and their information. Select how you'll resolve it: in-person during their next visit, or through an app reward sent via Spotlight.
1
Record It
When a guest calls with an issue, open Restore to document what happened and their information. Select how you'll resolve it: in-person during their next visit, or through an app reward sent via Spotlight.
2
Find It
When it's time to resolve the issue, search Restore by the guest's name, phone, receipt number, or description to pull up the details. For app rewards, your Spotlight leader is notified automatically and can review the issue in Restore before sending the reward.
2
Find It
When it's time to resolve the issue, search Restore by the guest's name, phone, receipt number, or description to pull up the details. For app rewards, your Spotlight leader is notified automatically and can review the issue in Restore before sending the reward.
2
Find It
When it's time to resolve the issue, search Restore by the guest's name, phone, receipt number, or description to pull up the details. For app rewards, your Spotlight leader is notified automatically and can review the issue in Restore before sending the reward.
3
Resolve It
For in-person recoveries, promo-free the items during their next visit and mark it settled in Restore. For app rewards, open Spotlight, look up their Chick-fil-A One® account, send the rewards, then mark it settled in Restore.
3
Resolve It
For in-person recoveries, promo-free the items during their next visit and mark it settled in Restore. For app rewards, open Spotlight, look up their Chick-fil-A One® account, send the rewards, then mark it settled in Restore.
3
Resolve It
For in-person recoveries, promo-free the items during their next visit and mark it settled in Restore. For app rewards, open Spotlight, look up their Chick-fil-A One® account, send the rewards, then mark it settled in Restore.
4
Learn from It
Check Restore's analytics to see what, when, where, and why issues happen. Track recovery costs and identify which resolutions bring guests back most effectively. Use these insights to improve order accuracy and recover guests better over time.
4
Learn from It
Check Restore's analytics to see what, when, where, and why issues happen. Track recovery costs and identify which resolutions bring guests back most effectively. Use these insights to improve order accuracy and recover guests better over time.
4
Learn from It
Check Restore's analytics to see what, when, where, and why issues happen. Track recovery costs and identify which resolutions bring guests back most effectively. Use these insights to improve order accuracy and recover guests better over time.
CARES Contact Import
Track Every Guest Issue in One Place
Import CARES contacts with one tap. View all issues together, flag repeat guests automatically, and keep your reporting accurate.
Guest History Flags
See When a Guest Has Contacted You Before
Guest History Flags
See When a Guest Has Contacted You Before
Guest History Flags
See When a Guest Has Contacted You Before
PIN Sign-in
Fast, Secure Sign-In for Shared Devices
PIN Sign-in
Fast, Secure Sign-In for Shared Devices
PIN Sign-in
Fast, Secure Sign-In for Shared Devices
Fully Customizable
Made to Fit Your Restaurant
Customize issue types, order methods, menu items, and more to match your operation.
Customizable Notifications
Stay Updated on Every Guest Issue
Customizable Notifications
Stay Updated on Every Guest Issue
Customizable Notifications
Stay Updated on Every Guest Issue
Actionable Insights
See When to Offer More to Bring Guests Back
Actionable Insights
See When to Offer More to Bring Guests Back
Actionable Insights
See When to Offer More to Bring Guests Back
Trusted by Leaders Like You
See what other Chick-fil-A® restaurant leaders say about Restore.
Trusted by Leaders Like You
See what other Chick-fil-A® restaurant leaders say about Restore.
Trusted by Leaders Like You
See what other Chick-fil-A® restaurant leaders say about Restore.
Restore has catapulted our ability to recover guests. If we make a mistake, we can easily track the guest's experience, measure the costs, and see it through to the very end to make the guest come from a place of feeling dissatisfied to being a raving fan because of the way we recovered them. Restore is a game-changer.
Todd L.
Owner/Operator
Restore has catapulted our ability to recover guests. If we make a mistake, we can easily track the guest's experience, measure the costs, and see it through to the very end to make the guest come from a place of feeling dissatisfied to being a raving fan because of the way we recovered them. Restore is a game-changer.
Todd L.
Owner/Operator
Restore has catapulted our ability to recover guests. If we make a mistake, we can easily track the guest's experience, measure the costs, and see it through to the very end to make the guest come from a place of feeling dissatisfied to being a raving fan because of the way we recovered them. Restore is a game-changer.
Todd L.
Owner/Operator
Restore made our customer complaint system so much more efficient. Our store was using a binder, and far too often, customer's information was lost. Now, we have Restore and just search the name and boom, done. It's helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.
Frank B.
FOH Director
Restore made our customer complaint system so much more efficient. Our store was using a binder, and far too often, customer's information was lost. Now, we have Restore and just search the name and boom, done. It's helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.
Frank B.
FOH Director
Restore made our customer complaint system so much more efficient. Our store was using a binder, and far too often, customer's information was lost. Now, we have Restore and just search the name and boom, done. It's helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.
Frank B.
FOH Director
Very easy to input a complaint and ensure we provide a quick, accurate recovery upon the guest's return visit. Most importantly, it can be utilized as a way to drill down waste from specific sales channels, dayparts, food items, specific complaints, etc. allowing you to be more deliberate from a training standpoint, saving time and money in the long run.
Jake G.
Marketing Director
Very easy to input a complaint and ensure we provide a quick, accurate recovery upon the guest's return visit. Most importantly, it can be utilized as a way to drill down waste from specific sales channels, dayparts, food items, specific complaints, etc. allowing you to be more deliberate from a training standpoint, saving time and money in the long run.
Jake G.
Marketing Director
Very easy to input a complaint and ensure we provide a quick, accurate recovery upon the guest's return visit. Most importantly, it can be utilized as a way to drill down waste from specific sales channels, dayparts, food items, specific complaints, etc. allowing you to be more deliberate from a training standpoint, saving time and money in the long run.
Jake G.
Marketing Director
We use Restore for both our restaurants! You can log and track items, dayparts, reason for issue, etc. so you can really drill down to the reason you are having to replace something and what you need to work on, as well as find the customer you are looking for in the 'guest log book' so to speak. I highly recommend it!
Andrew T.
Operations Director
We use Restore for both our restaurants! You can log and track items, dayparts, reason for issue, etc. so you can really drill down to the reason you are having to replace something and what you need to work on, as well as find the customer you are looking for in the 'guest log book' so to speak. I highly recommend it!
Andrew T.
Operations Director
We use Restore for both our restaurants! You can log and track items, dayparts, reason for issue, etc. so you can really drill down to the reason you are having to replace something and what you need to work on, as well as find the customer you are looking for in the 'guest log book' so to speak. I highly recommend it!
Andrew T.
Operations Director
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
Monthly Plan
$39
Per month / location, billed monthly. Try free for 14 days.
Includes:
Unlimited Issue Tracking
Unlimited CARES Contact Imports
Unlimited User Activity History
Unlimited Users
Advanced Reporting & Analytics
Admin Tools & Controls
Priority Support
Annual Plan
$35
Per month / location, billed annually. Try free for 14 days.
Includes:
Unlimited Issue Tracking
Unlimited CARES Contact Imports
Unlimited User Activity History
Unlimited Users
Advanced Reporting & Analytics
Admin Tools & Controls
Priority Support
Start Your 14-Day Free Trial Today
Download Restore from the App Store, sign up, and invite your leaders. Restore comes preloaded with the dayparts, issue types, order methods, and menu items you already use.
Start Your 14-Day Free Trial Today
Download Restore from the App Store, sign up, and invite your leaders. Restore comes preloaded with the dayparts, issue types, order methods, and menu items you already use.
Start Your 14-Day Free Trial Today
Download Restore from the App Store, sign up, and invite your leaders. Restore comes preloaded with the dayparts, issue types, order methods, and menu items you already use.
Let's do guest recovery better.
Built for Chick-fil-A® restaurant teams. Not affiliated with or endorsed by Chick-fil-A, Inc.
© 2025 Swipestorm LLC
All Rights Reserved.
Scan to Download
Let's do guest recovery better.
Built for Chick-fil-A® restaurant teams. Not affiliated with or endorsed by Chick-fil-A, Inc.
© 2025 Swipestorm LLC
All Rights Reserved.
Scan to Download
Let's do guest recovery better.
Built for Chick-fil-A® restaurant teams. Not affiliated with or endorsed by Chick-fil-A, Inc.
© 2025 Swipestorm LLC
All Rights Reserved.